Are you looking for a more meaningful customer service position? Are you tired of retail? Maybe you are in the hospitality industry and looking for a change. Whatever the case, consider making a move to healthcare. The healthcare industry remains vibrant in any economy and is a great way to serve your community. Consider making the switch today.

Who we are and what we do:

As one of the nation's largest community health networks, we provide care to patients in the neighborhoods of Los Angeles and Orange counties.

The pay rate for this role is $23/HR. Our hours of operation are Monday-Friday from 7:45 AM-9 PM and 9:30 AM-6 PM on the weekends. Shifts will be determined during training. On-site interviews are being scheduled now and being conducted as early as June 6th so apply today. For the fastest consideration, please email your updated resume to marc.kusherman@randstadusa.com.



salary: $22.99 - $23 per hour
shift: First
work hours: 7:30 AM - 9 PM
education: High` School

Responsibilities

What you'll do:

• Provide superior customer service to incoming callers
• Identify and resolve issues related to patient care and services
• Assist in connecting callers with internal departments
• Identify member health plans
• Collect, verify, and update member demographics

What you bring to the party:

• Customer service skills
• A willingness to learn
• A passion to help others
• Must be fully vaccinated and boosted

The essential functions of this role include:

working weekends

Skills

Follow-up

Active Listening

Telephone Etiquette

Empathy

Interpersonal Sensitivity

CRM

Typing Skills

Basic Software Skills

Basic Computer Skills

Customer Service

Qualifications

Years of experience: 0 years

Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.